Bad Experience.

I had a bad experience on Sunday when i was coming back from KL.

In short.. i was abandoned at woodlands checkpoint in a fashion so bad that it hurts.

I was hurt enuff to make a complaint lo... Read on if you're interested to know...

Below is the excerpt of the email i sent out... The Coach Company is called as the Coach Company form now on.

From: Lee
Sent: Friday, November 28, 2008 4:52 PM
To: 'Robin'
Cc: 'feedback@natas.travel'; 'feedback@stb.gov.sg'; 'info@ebaa.sg'
Subject: RE: Abandoned At Woodlands Check-Point By Coach JKQ9522 Leaving KL Puduraya On 23/11/08


Hi Robin,

Thank you for your prompt reply. No compensation is fine.

But the very least as a service provider, you should show us some sincerity through either an apology or a Formal letter to acknowledge my complaint and to apologise to me.
But apparently I am not a valued customer.

A few things I would like to bring to mind.

The Puduraya Coach Counter carries your Company logo and name and you’re telling me it is being run by an agent in Taiping.

So is that agent part of (The Coach Company) or not? If it is independent, then why the (The Coach Company) Singapore numbers on the coach ticket? I would be led to think that you guys are connected. So is this a case of bad advertising or purposedly misleading consumers.

Secondly does your email mean that as a Singaporean traveler we have been duped by the coach counter into believing that The Coach COmpany) in Puduraya is the same as the one in Singapore or Pasat Rakyat? Is this what you’re trying to insinuate?

Perhaps I should bring this up to the relevant authorities in view of other Singaporeans being victimized like me.

If you are shirking all responsibility as a service provider to me and tell me that this is operated out of Singapore (though I truly sincerely beg to differ) I would say you are not convincing me.

Since you cannot provide me with answers and apology. I will have to seek my recourse elsewhere.

Perhaps the Express Coach Association, NATAS or Tourism Board can provide me with better answers.

Kind Regards
****************************************************************************************************************************************
Hi to those in the CC list,

I am a Singaporean traveler. I frequently travel between Singapore and KL.

Below is a brief on what happened or rather did not happen.
• On 23 Nov 2008, I bought 2 tickets for me and a friend to board a snoozer coach to return to Singapore from Kuala Lumpur.
• The $65 tickets were said to be traveling back to Singapore Golden Mile via TUAS checkpoint
• The coach arrived late which was acceptable due to the massive jams in KL.
• We arrived into Singapore Woodlands Checkpoint at about 9pm. – Complaint 1, they did not use TUAS checkpoint as said.
• The driver was offloading the bags and telling us to clear customs.
• Not a word of not sending us back was breathed.
• Both me and my friend cleared the customs in a fairly fast manner within 15mins.
• There were 3 other passengers who were also waiting for the coach.- Complaint 2, We were stranded.
• The overseas couple waited for about 20mins and decided to take SBS service 170 instead.
• The other lone guy went off 10mins after.
• We stayed on till almost 10pm before deciding to take off.
• We took a taxi ride back to our individual homes which costs us about $30 in total.

On 27 Nov 2008, about 6:45pm, I spoke to a Ms Poon from Konsortium located Golden Mile Tower. She displayed good customer service and got me to fill out a form detailing my complain and asked me on the actions taken.

On 28 Nov 2008, I received an email (attached in this email chain) from a Mr Robin,Admin Manager of Konsortium telling me that the Konsortium Coach I was on belongs to an agent in Taiping. I would have to seek my recourse in Taiping.

I am writing in hope to let you know of such uniquely Singapore occurrences which happened and would like to see pre-emptive steps taken to minimize such events from happening again. Secondly I would like to hear on your feedback on this issue.

I can be contacted at XXXX XXXX or via this email address.

Thank you & Kind Regards
________________________________________
Lee
-----------------------------------------------------
This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
________________________________________
From: Robin
Sent: Friday, November 28, 2008 10:34 AM
To: Lee
Subject: Abandoned At Woodlands Check-Point By Coach JKQ9522 Leaving KL Puduraya On 23/11/08

Hi Mr Lee,

We received your complaint made on the above-mentioned subject at our office on 27/11/08

After looking into your complaint, we found that you have bought the ticket for travel from KL-Puduraya to SIN by coach JKQ9522 which does not belong to us but rather to (The Coach Company)'s Taiping Agent (Tel:05-8917392).

For your info, if you wish to come back to SIN from KL by coaches run by us, you can
purchase the coach tickets at KL Pasar Rakyat Bus Terminal at Lot 1 & 2 and not at
KL Pudu Raya Bus Terminal.

As such, we are unable to assist you in handling your complaint & your claim for $20 x 2pax.
in this case.

Best regards



Robin
Asst Admin Manager
(The Coach Company)

Addidas Advert

This proves 1 point. Che$ki shoots like shite... .hahhahahha.... whereas Liverpool goes high and *KABOOM*

Links via Pat Law

Spree Advertising

Hokays...

Lobang time...

My friend has a spree.
So if you're looking for Xmas gifts or presents. Do both of u (you, the reader and my fren a favour)Buy her stuff and help spread the word. Thanks pple

Link


Link


Link

Kindly contact her directly. I ish helping to advertise nia.. BTW i bought the glove USB... cheap and cutesy... ..

Drink and Be safe.

This si sooo funny.

Guys, i guess this is the impetus not to drink.

Visual Guide to The Financial Crisis

Originally reccommended by KM

one Singaporean is among the hostages in Mumbai.

It says it is in close touch with the family of the Singaporean and is working with the Indian authorities to secure the release of the Singaporean and other hostages.

It says Singapore strongly condemns the attacks and conveys its deepest condolences to the victims, their families, the government of India and its people.

MFA says the Mumbai attacks underscore the common terrorist threat that we continue to face today.

Singapore stands firmly behind the Indian government in its fight against terrorism.

MFA and the Singapore Consulate—General in Mumbai are closely monitoring the situation in Mumbai.

Should Singaporeans require assistance, they can contact the Singapore Consulate—General in Mumbai or the MFA Duty Officer at 6379 8800 or 6379 8855.

When in Mumbai, MFA advises Singaporeans to take the necessary precautions for their personal safety.

During this period, Singaporeans are advised to monitor the local news diligently and be prepared to face inconveniences in their travel.

If Singaporeans do not have a pressing need to travel to Mumbai, they are advised to postpone the travel to a later date.

Singaporeans intending to travel to India should closely monitor news developments there.

Should they decide to travel, they are advised to register with the Ministry at www.mfa.gov.sg.

This will enable the Ministry and the Consulate—General in Mumbai to contact Singaporeans and render them the necessary consular assistance in case of emergencies.

It also encourages all Singaporeans travelling abroad to purchase comprehensive medical and travel insurance.

A Weird Kinda Meme

Taken from Facebook off Serendipity

If you comment with your name...

1. I'll respond with something random about you.
2. I'll tell you which song or movie you remind me of.
3. I'll pick a flavor of jello to wrestle you in.
4. I'll say something that only makes sense to you and me.
(if possible. If not, I'll say something that only makes sense to me.)
5. I'll tell you my first memory of you.
6. I'll tell you what animal you remind me of.
7. I'll ask you something I've always wondered about you.
8. I'll tell you my favorite thing about you.
9. I'll tell you my least favorite thing about you.
10. If you play, you MUST post this on yours.

Good Story

Once upon a time, there was an officer of the Royal Navy named Captain Bravado who showed no fear when facing his enemies. One day, while sailing the Seven Seas, his lookout spotted a pirate ship approaching, and the crew became frantic. Captain Bravado bellowed, "Bring me my red shirt!"

The first mate quickly retrieved the captain's red shirt, and while wearing the brightly colored frock, the Captain led his crew into battle and defeated the mighty pirates. That evening, all the men sat around on deck recounting the triumph of earlier. One of them asked the Captain, "Sir, why did you call for your red shirt before battle?"

The Captain replied, "If I were to be wounded in the attack, the shirt would not show my blood. Thus, you men would continue to fight, unafraid." All of the men sat and marveled at the courage of such a manly man's man. As dawn came the next morning, the lookout spotted not one, not two, but TEN pirate ships approaching. The crew stared in worshipful silence at the Captain and waited for his usual orders.

Captain Bravado gazed with steely eyes upon the vast armada arrayed against his ship, and without fear, turned and calmly shouted, "Get me my brown pants."

Random Jokes

Visiting Afghanistan for a second time, a war correspondent noted that since the fall of the Taliban,

wives who used to walk ten paces behind their husbands were now walking ten paces in front.

 

The journalist asked one of the men if this was a sign of growing equality.

"No", the man replied. "Land-mines."

 

 

Son: "Daddy, I have to write a special report for school, but I don't know what Politics is."

Father: "Well, let's take our home as an example. I am the bread-winner, so let's call me Capitalism. Your Mum is the administrator of money, so we'll call her Government. We take care of your need, so let's call you The People. We'll call the maid the Working Class and your brother we can call The Future. Do you understand son?"

Son: "I'm not really sure, Dad. I'll have to think about it."

That night awakened by his brother's crying, the boy went to see what was wrong. Discovering that the baby had seriously soiled his diaper, the boy went to his parents' room and found his mother sound asleep. He went to the maid's room, where, peeking through the keyhole, he saw his father in bed with the maid. The boy's knocking went totally unheeded by his father and the maid, so the boy returned to his room and went back to sleep.

The next morning he reported to his father.

Son: "Dad, now I think I understand what Politics is."

Father: "Good son! Can you explain it to me in your own words?"

Son: "Well Dad, while Capitalism is screwing the Working Class, Government is sound asleep, the People are being completely ignored and the Future is full of Shit."

说好的幸福

I tink i m buying his new album.

Nokia’s new N96 Bruce Lee Edition

Nunchucking Ping Pong



Produced to promote Nokia’s new N96 Bruce Lee Edition mobile, this commercial features a Bruce Lee look-alike nunchucking a ping pong ball.

MJ really beat it this time

Michael Jackson Converts to IslamMICHAEL JACKSON has become a Muslim - and changed his name to Mikaeel. The skint superstar, 50, donned Islamic garb to pledge allegiance to the Koran in a ceremony at a pal's mansion in Los Angeles, The Sun can reveal.

Cat fight @ SBS bus service 88

Looks more like an MTV styled Auntie Vs Chicken

God is so good

No matter how I'm feeling,
No matter what I've done or failed to do
No matter how much is on my plate for the coming week, I can always count on Worship for sanctuary from insanity.

It has always been the liturgy of worship consistently sustains me.  The words of the Psalmists as we call each other to worship.  The beautiful poetry of classic hymns ("Doxology") as well as simple worship songs ("Come Holy Spirit") always soothe my troubled spirit.

God's Word helps shapes the soul of each individual.(Though some may turn out differently from others)  The Spirit helps to navigate the meaning of each individual and as God's Word comes to life in each person's daily life.  Even though someone might preach from a manuscript, the words they speak come from beyond them. 

Ah, worship!

Now if I can just deal with the remaining 5 days and 13 hours of this week, I'm all set.

News New News-ed

US rescues ailing Citigroup bank

 

McDonald's sued over nude photos

 

Randomity

Whose cruel idea was it for the word lisp to have an s in it?

My Fave KL food

This is the to die for char siew. Known as 流泪叉烧